A highly experienced and successful strategist, designer – service, experience, product, and interaction design – and maker of people-centred digital things, with nearly twenty years' professional experience.
Design is a process involving people: Making things that work for people. That means learning and understanding through research and analysis, designing to make stimulus to test and revise, and collaborating as a team.
Currently I work as an interaction designer on NHS beta.
In recent years I worked: 1. at HMRC as an interaction designer on their digital services, 2. as a freelancer, 3. as creative and development director at Home, 4. as studio director/chief operating officer at Bloom. Full CV on LinkedIn.
I believe in the strength of community and help run events: 1. teaching service design at GovJam in Leeds, and 2. engaging young people to design and make through technology and digital at Bradford CoderDojo. Previous events include: 1. Leeds Digital Festival (2011–2012), 2. Leeds Digital Conference (2012), 3. Leeds Digital Lunches (2011–2015), and 4. Get into Gaming with Sean Parker (2011–2013).
If you want to get in touch here are my contact details.
I blog as well.