Previously I left off feeling disappointed and uncertain having not been told the outcome of my test results on Friday as planned, having seen the diabetes nurse previously on Tuesday 3 March.
Yesterday I remembered I could access my test results using SystmOnline, the system my GP practice uses.
I accessed the system and found my test results had been returned.
The commentary on the page showed the results had been reviewed and filed on Wednesday 4 March, the day after I saw the diabetes nurse.
Most of the results were within in the OK range. The one the doctor and I have been keeping an eye on is my haemoglobin levels. This was at 51. This was up on my previous test last summer. (I have a spreadsheet where I save my results as I get them, all in one place.)
Back at the top of the page there is the narrative (albeit not that clear) What you need to do: No Further Action.
Having gone from a doctor appointment where the doctor set up the appointment with the diabetes nurse to see what further we can do, the online system shows the outcome of the tests as there is no further action. I feel confused. The doctor was sure we would need to do more. This page says no need. Do I need to actually do anything? Is this why I didn’t get the call on Friday? I don’t know.
Yesterday the not-knowing hung over me. But today I am a shrug. I am confused, but I don’t know. I like working with uncertainty, but I don’t like living with troo much uncertainty. I like to live with facts. I am in the corridor of undertainty, a hole in a service. It is the sort of thing we would mark as a pain point on an experience map. But today there is nothing I can do. Tomorrow I am just going to ring the doctor’s surgery. I’ll feel like I am possibly imposing. I won’t be calling at 8am, but I will be later on in the morning. I need to just know what I need to do next.
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